In accordance with the "Act on the Protection of Personal Information" (hereinafter referred to as the "Act"), we hereby disclose the following matters ("Disclosure"). This includes matters that are obligated to be placed in a state where "the individual can easily know" and in a state where "the individual can know (including promptly responding to the individual's request)."
Please also refer to the "Basic Policy on Proper Handling of Specific Personal Information, etc." for specific personal information, etc. that falls under the scope of the said policy.
(1) Purpose of use when directly obtaining personal information in writing or indirectly obtaining personal information (Article 18, Paragraph 1 of the Act)
When directly obtaining personal information from customers in writing, we will indicate the purpose of use each time (Article 18, Paragraph 2 of the Act). When directly or indirectly obtaining personal information in ways other than that, we will handle it within the scope of the following limitations on the purpose of use (Article 18, Paragraph 1 of the Act). However, this does not apply to the cases mentioned in (2), (3), and (4) (Article 23, Paragraph 5 of the Act).
(2) Purpose of use of "personal information" entrusted (Article 18, Paragraph 1, Article 23, Paragraph 5, Item 1 of the Act)
We will appropriately manage personal information entrusted to us by business partners and handle it within the scope of the entrusted business.
(3) Acquisition through mergers, spin-offs, and business succession (Article 23, Paragraph 5, Item 2 of the Act)
In the event that personal data is provided to us due to mergers or other reasons for business succession, we will handle it within the scope of the purpose of such business succession.
(4) Matters regarding "joint use" (Article 23, Paragraph 5, Item 3, Article 23, Paragraph 6 of the Act)
Except for the following cases, we will not jointly use the personal information obtained from customers with specific individuals.
2. Regarding "personal data held" (Article 27, Paragraph 1 of the law), matters that should be placed in a state that the individual can know about.
The purpose of using our held personal data is the same as mentioned above (1).
3. Regarding "third-party provision of personal information" (Article 23, Paragraph 1 and 5 of the law).
We appropriately manage the personal information obtained from customers and do not provide it to third parties without obtaining the customer's consent. However, the following cases are exceptions:
- When required by law.
- When necessary to protect a person's life, body, or property and it is difficult to obtain the individual's consent.
- When particularly necessary for the improvement of public health or the promotion of healthy child development and it is difficult to obtain the individual's consent.
- When it is necessary to cooperate with a national agency, local government, or a person entrusted by them to perform duties prescribed by law, and obtaining the individual's consent may hinder the performance of such duties.
- When providing our held ground survey and construction data in a form where individuals cannot be identified for the purpose of selling the data browsing system.
4. Matters regarding the procedures for responding to "requests for disclosure, etc." (Article 32 of the law).
We respond to requests for disclosure, changes, usage suspension, etc. (hereinafter referred to as "requests for disclosure, etc.") from the individuals or their representatives regarding the held personal data.
(1) Items subject to "requests for disclosure, etc." (information that contributes to the identification of held personal data).
The items of held personal data subject to "requests for disclosure, etc." are as follows: Name, date of birth, postal code, address, phone number, email address, and the name, postal code, location, phone number, and email address related to the customer's affiliated organization, as well as other items that can identify specific individuals.
(2) Recipient of "requests for disclosure, etc."
Please send the "requests for disclosure, etc." to the following address by mail, attaching the necessary documents to the designated application form (which will be sent together with the instructions upon request). We would appreciate it if you could write "Documents for Requests for Disclosure, etc." in red on the envelope.
General Affairs Department, Personal Information Officer
Kanematsu Sustech Co., Ltd.
6th Floor, Torunare Nihonbashi Hamacho bldg, 3-3-2 Nihonbashi Hamacho, Chuo-ku, Tokyo 103-0007, Japan
(3) "Requests for disclosure, etc." by a representative
If the requester of the "requests for disclosure, etc." is the individual, a minor, a legally authorized representative of an adult ward, or a representative appointed by the individual for the purpose of making the "requests for disclosure, etc.", please enclose the following documents (A or B) in addition to the documents mentioned in the previous paragraph.
A. In the case of a legally authorized representative:
- One designated declaration form provided by our company
- One document confirming the legal authority (copy of family register, copy of insurance card with dependents listed for a parent, etc.)
- One document confirming that the requester is the legally authorized representative of a minor or an adult ward (copy of the legally authorized representative's driver's license, passport, or other official documents)
B. In the case of a representative appointed by delegation:
- One designated power of attorney provided by our company
- One piece of the individual's seal certificate
(4) Fees for "requests for disclosure, etc." and payment methods
Please enclose the necessary amount of postage stamps for domestic mail delivery when sending the response document. If you wish to reply via international mail, please send the required amount in advance through an appropriate method.
If the fee is insufficient or not included, we will inform you, but if payment is not made within the specified period, we will handle it as if there was no request for disclosure.
(5) Method of Responding to Requests for Disclosure, etc.
We will respond to the applicant's request by sending a written reply to the address provided in the application form.
(6) 'Purpose of Use' of Personal Information Obtained Regarding Requests for Disclosure, etc.
The personal information obtained in response to requests for disclosure, etc. will be handled only within the necessary scope for such requests. The submitted documents will be kept for 2 years after the completion of the response to requests for disclosure, and then disposed of.
*Reasons for Non-disclosure of "Held Personal Data"
We will not disclose personal data in the following cases. If non-disclosure is decided, we will notify you with the reasons. Please note that a prescribed fee will also be charged for non-disclosure.
- When the address stated in the application form does not match the address stated in the documents for personal identification or our registered address, making it impossible to confirm the identity of the individual
- When the authority of the representative cannot be confirmed in the case of application by an agent
- When there are deficiencies in the prescribed application documents
- When the subject of the request for disclosure does not fall under "held personal data"
- When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
- When there is a risk of significantly hindering the proper implementation of our business
- When it would violate other laws and regulations
5. Matters concerning the Reception Counter for 'Complaints' (Article 27, Paragraph 1, Item 4 of the Law, Article 10 of the Enforcement Order, Article 35 of the Law)
(1) Contact for Complaints regarding the Handling of Personal Information
Please report any complaints regarding the handling of personal information by our company to the following:
For phone inquiries
KSU Corporation, General Affairs Department, Personal Information Officer: +81-3-6631-6634
For fax inquiries
KSU Corporation, General Affairs Department, Personal Information Officer: +81-3-6631-6639
For written inquiries
General Affairs Department, Personal Information Officer
Kanematsu Sustech Co., Ltd.
6th Floor, Torunare Nihonbashi Hamacho bldg, 3-3-2 Nihonbashi Hamacho, Chuo-ku, Tokyo 103-0007, Japan
For email inquiries
KSU Corporation, General Affairs Department, Personal Information Officer: ksu-privacy@ksustech.co.jp
*Regarding visits to our office
We regret to inform you that we are unable to accept direct visits for inquiries. We appreciate your understanding in this matter.
(2) Name of the "Certified Personal Information Protection Organization" to which our company belongs and Contact for Complaints
Currently, our company does not belong to any certified personal information protection organization.
6. Revision
This handling will apply from November 13, 2017 onwards.
In order to further protect your personal information and in accordance with changes in laws and regulations, we may revise our basic policy on personal information protection and this public disclosure. Particularly important revisions will be posted on our website, so please check regularly.